General
What is SharkScope?
Will it turn me into a winning poker player?
Do the poker rooms supply you with the results?
Is SharkScope use allowed by all sites?
Is SharkScope an unfair advantage?
Anyone can use SharkScope with the free 5 searches per day. Anyone can block their statistics from public view. All the data we provide is publicly viewable at the end of each tournament. Anyone could write down and collate these results if they wished. SharkScope is an independent monitor of sites and believes in complete transparency. You can be sure that you are on a level playing and that no cheating is occurring by studying the available result patterns and using our head to head statistics for collusion detection. We are confident that on the sites we cover and for the tournaments we cover, a scandal such as the one to hit Absolute Poker recently would not go unnoticed.
What counts as a search against my daily quota?
Any username or tournament ID search that returns data. Any username loaded from a saved table, tournament entrants list or refreshed in the table. Any tournament loaded from the Tournament Selector table. Tournament Selector searches uses 1 search for 60 seconds worth of updates.
When do the daily search quotas get reset?
When do the monthly subscriptions run from / to?
How do I cancel my recurring monthly subscription?
How do I change the credit card info on my recurring subscription?
Can I share my SharkScope subscription with other people?
What proportion of online poker players make money from Sit and Go tournaments?
Can I be removed from the database?
Can I have my stats reset?
Can I remove or change an Existing Reset?
When performing a Reset, an icon appears next to my screen name that says Reset. Can this be removed?
How do I Opt-In / show my profit and ROI on PokerStars.com?
Can I freely use and post screenshots from SharkScope?
Coverage
Which networks do you support?
How quickly do new results get registered?
Why didn’t some of my results get captured?
Do you support cash rooms?
Why can’t I find data on a particular player?
Which tournaments can I search for?
How does SharkScope classify tournament speed (Deep, Normal, Turbo, Hyper)?
Deep may also be called Deepstack or Slow Normal may be labelled Regular or Standard Turbo may appear as Fast, Speed, or Rapid Hyper may be called Super Turbo, Ultra, or Hyper-Turbo
Statistics
How are Sharks and Fish determined?
How can I see my results for one particular game type?
What do the stars mean?
What is Average ROI?
How can Average Profit be negative and Average ROI be positive?
How are rebuy expenses calculated?
How are satellite seat prizes handled?
How does the Tournament Rating get calculated for the Tournament Selector?
Ignore all players with less than 100 results. Calculate the average of the remaining players average ROI Show 1 shark for every positive 10% of this room average rounded to the nearest 10%, or show 1 fish for every negative 10%.
What is the Ability /100 statistic?
How can I combine the results of multiple usernames?
Do date/day filters use the start or end date of a tournament?
What other date filter options are there?
- 2013:
Search only for results in the year 2013. This filter works in PST and used for all yearly leaderboards. - 1Y:
Show all results from the past 1 Year.
How are the per hour statistics for players calculated?
What timezone does SharkScope use?
Leaderboards
I’m the greatest player in the world. Why am I not in a leaderboard?
Why do players have to be submitted to the Leaderboard?
How often are the leaderboards updated?
Are blocked users included in the leaderboards?
How do resets affect leaderboard entries?
I have an average stake of $30 and an average profit of $50 per game. Why did i not make it into the $16-$35 leaderboard?
What counts as a heads up game?
Do the leaderboard stake levels include rake?
Can I be added to historic leaderboards?
SharkScope Desktop
Is SharkScope Desktop use allowed by all sites?
Where can I find the SharkScope Desktop User Guide?
What is the best way to get SharkScope Desktop technical support?
Does Desktop use cost searches?
The SharkScope HUD uses 1 search for every player at your table, unless that player is already in your cache. The cache can be set to remember player statistics for 1 hour or 1 day. The SharkScope Hand Tracker uses 1 search every time you click on a player’s SharkScope Info button, unless that player is already in your cache. The SharkScope Sync uses 1 search per 100 tournaments synchronized.
Will the Desktop help boost my tournament coverage?
How do I login to the Desktop if use the Facebook login option on the website?
Troubleshooting
Why am I unable to reach the SharkScope website from some computers?
Why does it say I have 0 free searches remaining?
You have already used your 5 free searches for the day (searches reset at midnight PST GMT-8). Another person using the same IP Address as you has already used up the free searches for today. You are using a VPN or Proxy (free searches are unavailable to Proxy and VPN users).